Last updated: Jan-15-2023

These Terms and Conditions (“Terms”) apply to and any other mabcx Website (“Website”) or subpage linked to it.

The Website is operated by <VHC Group>, (“mabcx,” “we,” “us”) a company registered in New Jersey, at 422 Codding Rd, Westfield, NJ, 07090.

“you” or “User” mean you as an individual user of the Website. If you are entering into these Terms for an entity, such as the company you work for, you represent that you have authority to bind that entity, and you agree that “you” as used in these Terms includes both you personally and the entity you represent.

Please read these Terms carefully before using the Website. By assessing or using the Website, and the content and services available via the Website, you confirm that you have read, understood, and agreed to be bound by these Terms in all respects. If you disagree with any part of the terms, then you may not access the Website and its services.


“Content” means all the software, information, apps, documents, images, multimedia elements, photographs, videos, data, and reports. Certain Content of the Website is available only for Registered Users of the Products.

“Product” includes all the products and services provided by mabcx on the Website: “CX Free Assessment,” “CX Team Assessment,” “CX Team Assessment and Debrief,” “Assessment Analysis & Debrief,” “CX Awareness Training,” “CX Leaders,” “Weekly Boardroom,” “1:1 Executive Coaching”, “Team Coaching,” “Start your CX Journey,” “Build your Own.” mabcx reserves the right to add or remove Products from this list. Registered Users will be informed if such changes affect their rights to use the Website.

“Registered User” is a User who has registered and created an account to purchase and access the paid Content and Products offered by mabcx.

“Website” includes all the Content offered to you and Registered Users.

Intellectual Property and Copyright

You should assume that everything you see or read on the Website is protected by copyright unless otherwise stated and may only be used according to these Terms.


For paid products and services, Direct Bank Deposit and Credit Cards are acceptable methods of payment. Payments via Credit Card use the PayPal payment gateway, and you are responsible for having the ability to log in and use PayPal for this type of payment. Payments via Direct Bank Deposit are made directly by you, using the bank information provided via email when products and services are purchased.

Rescheduling, Cancellation, Refunds, and Termination Policy

Both you and mabcx have the right to cancel or terminate the use of any service for any reason. No refunds shall be offered for products or services purchased where the Product is deemed to have begun and is, for all intents and purposes, underway. Any amount that has been paid to us, which constitutes payment in respect of the provision of unused Services, shall be refunded.

Rescheduling of services, cancellation, and refunds rules, when applicable, are defined by the Product and specified on their specific page on the Website.

We may terminate or suspend these Terms at any time without notice to you. Without limiting the foregoing, we shall have the right to immediately terminate your access to the Website in the event of any conduct by you that we, in our sole discretion, consider to be unacceptable or if you breach these Terms. mabcx’s right to suspend or terminate your use of the Website applies even if a breach is committed unintentionally or without your authorization if mabcx believes that suspension or termination is necessary to ensure compliance with Applicable Laws or to protect the rights, safety, privacy, security or property of mabcx its customers or third parties. All provisions of the Terms which by their nature should survive termination, including, without limitation, the ownership provisions, Indemnity, Disclaimers, and Limitations of Liability.


You agree to defend, indemnify and hold harmless mabcx, its affiliates, and their respective employees, contractors, agents, officers, and directors from and against any and all claims, damages, obligations, losses, liabilities, costs, debt, or expenses (including without limitation attorneys’ fees) arising out of or related to any claim, suit, action or proceeding by a third party arising out of or relating to your use of the Website, breach of these Terms, violation of law, or any Content that you post, upload or cause to interface with the Website, or otherwise transfer, process, use or store in connection with the Website.

Limitations of Liability

The fullest extent permitted by applicable law: (a) in no event shall mabcx, its affiliates, or their respective employees, contractors, agents, officers, or directors be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for business interruption, loss of profits, goodwill, use, data or other intangible losses arising out of or relating to the site; and (b) in no event shall mabcx’s cumulative and aggregate liability under these terms exceed $100 US Dollars. The exclusions and limitations in this section apply whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if you have been advised of the possibility of such damage.

Responsibility for Registered Users

You are responsible for violations of these Terms by anyone using the Website with your permission or using your account on an unauthorized basis. Your use of the Website to assist another person in an activity that would violate these Terms if performed by you is a violation of these Terms. These Terms apply to anyone accessing or using the Website; however, each provision in these Terms shall be interpreted to include and apply to any action directly or indirectly taken, authorized, facilitated, promoted, encouraged, or permitted by a user of the Website, even if such person did not themselves violate the provision.

Electronic Communications. When you visit the Website or send emails to mabcx, you are communicating with mabcx electronically; and you consent to receive communications from mabcx electronically. mabcx will communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that mabcx provides to you electronically satisfy any legal requirement that such communications be in writing.

Applicable Law

mabcx controls the Website from its location in the United States. These Terms will be interpreted, construed and enforced in all respects in accordance with the laws of the State of <State>. Any legal action or proceeding arising under or relating to this Agreement shall be brought exclusively in the state or federal courts located in New Jersey, NJ, USA.

Privacy Statement

We at mabcx and our affiliates are committed to protecting your privacy. This Privacy Policy applies to the information and data collected by mabcx when you interact with the Website, the Products, and the services associated with it.

This includes when you: interact with us on our Website and use our product and services (including all communications between mabcx and you)

Any information concerning you and your records is regarded as confidential and, therefore, will not be divulged to any third party. We will not sell, share, or rent your personal information to any third party or use your email address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

We constantly review our systems and data to ensure the best possible service to our customers.

Cookies Policy

Like most interactive websites, mabcx Website uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our Website to enable the functionality of this area and ease of use for people visiting it. Services provided by affiliate partners, such as PayPal, may also use cookies, and they are regulated and controlled by their own policies.

Contact For any questions regarding these Terms, contact