CX Team Assessment


Gain valuable insight into your organization’s customer focus.
Assess the level of customer-centricity in your business using the CX Team Assessment package. The Team Assessment is a structured survey designed to uncover actionable insights for your team. Stakeholders receive a detailed report of our findings.



The CX Team Assessment Survey is your first step into understanding your organization’s readiness for Customer Experience (CX), combining three different dimensions into one: Existing CX Tools & Systems, Customer-Focused Culture and Organizational agility. The report will show your team’s overall perspective, personal insights from each member and comes with a set of recommended self-guided exercises. Of course, you can book one of our experts directly from the report document, should you want us to facilitate your team through the results in a 2-hour session.

After log-on, you can enter your team’s eMail addresses  and customize a communication that goes with your eMail to the team.


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